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The worst are the bots that can't figure out what you're trying to ask about and _refuse_ to turn over to a human because you the end user clearly aren't in wha
by mjevans 3y ago
The worst are the bots that can't figure out what you're trying to ask about and _refuse_ to turn over to a human because you the end user clearly aren't in what they are good at.
- AllegedAlec 3y agoHad this experience with Vodaphone when I tried to set up my account and add my fucking phone number so I had insight in my bills. Didn't work. Got directed to a bot, which continually misunderstood me and no amount of prompting from me made them direct me to a human person.
- SketchySeaBeast 3y agoThe WORST is when calling a specific department you in the generic queue and the bot wants a piece of information that you don't have (eg. demanding an ATM card number when you only have an investment account) and hangs up when you don't give to them.