the point is not to "not" say hello. But to have your message include the actual reason for contacting them. so instead of 8:14 "hello" 9:15 "actual question"

the point is not to "not" say hello. But to have your message include the actual reason for contacting them. so instead of 8:14 "hello" 9:15 "actual question" sent 8:14 "Hello, actual question"