3 ms·

Slack in the system and higher ticket prices to support it.

• pgwhalen 3y ago
  For the last half century of commercial flight, however, the airline passenger has shown nothing if not a desire for lower airfares at any cost.
  • 23B1 3y ago
    Lowered costs shouldn't mean criminal abuse though. If I eat at a fast food restaurant, I expect crappy meat, sure – but I shouldn't be held hostage in my booth until they decide to get around to delivering my food.
    • pgwhalen 3y ago
      I don't support allowing criminal behavior on the part of the airlines. But it's extraordinary hyperbole to suggest that too few customer service reps to quickly handle the needs of many travelers during an adverse weather advent amounts to criminal abuse.