I was booking an Air Canada flight once and the website wasn't working. Called in to book and they added on a $30 call center booking fee. I explained I called

I was booking an Air Canada flight once and the website wasn't working. Called in to book and they added on a $30 call center booking fee. I explained I called because the website wasn't working, and they told me I should have called in to technical support for that. I swore at them and hung up, I think I eventually found a way to book online. The depths of depravity these airlines will go to to screw customers know no bounds.