I travel a lot, so I’ve had quite a few disputes with airlines over the years. My experience statutory compensation is that a lot of airlines train their frontl

I travel a lot, so I’ve had quite a few disputes with airlines over the years. My experience statutory compensation is that a lot of airlines train their frontline staff to think it simply doesn’t exist, and that you have to escalate to get anywhere. I’ve also experienced a few that will ignore your first few escalation attempts before finally giving in and paying up. I’ve never gotten all the way to court, but I’ve always been left with the impression that certain airlines are simply adopting the approach of making it as tedious as possible hoping you’d give up.