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Personally, I'm forever locked out of OpenAI. I had the silly idea of trying to change the signin method of my account. Which isn't possible. So I figured to j
by dahwolf 3y ago
Personally, I'm forever locked out of OpenAI.
I had the silly idea of trying to change the signin method of my account. Which isn't possible. So I figured to just delete the account and create a new one with the correct signin method.
Turns out they don't delete anything. Both the email address and phone number are held hostage. As you try to create a new account, it will point out that those are in use. I can easily change my email address but not my phone number, I only have one.
I've contacted support 4 times, but it's just bot replies. There's entire Reddit threads full of us perma-banned potential customers. Money in hand, but permanently locked out.
What a ridiculous company.
- robbintt 3y agoUse a 2nd email and google voice phone number
- weird-eye-issue 3y agoStop making this so difficult. Just use a different phone number. There are sites to do this for literally $0.10. But yeah whining on HN would be more productive
- kubanczyk 3y agodahwolf is not making anything difficult. He or she is just using the support site for openAI, the one that actually works. /s