> My support requests about being charged for data I didn't have a chance to get have been unanswered for more than 5 weeks now. I too had an issue and put in

> My support requests about being charged for data I didn't have a chance to get have been unanswered for more than 5 weeks now. I too had an issue and put in a request. Took about 2.5 months to get a response, so 5 weeks you are almost half way there.