3 ms·

It’s Amazing What Your Users Will Do If You Ask

65 points by earbitscom 15y ago

shazow 15y ago
Question: What was the conversion rate—how many users were asked to leave a review vs many actually did it? I wonder if you could compare the quality of different cohorts of users based on how willing they are to go say nice things about you once prompted.
- earbitscom 15y ago
  We don't know an actual conversion rate because the email blast was sent to our entire user base, and many will not be Chrome users, etc. I suspect, though, that we'd have to have many times the user base we have now to do a true cohort test of it. Even then, something like this is very qualitative, right? What if more people wrote love letters or reviews from one group, but the other group spent significantly more time writing much more enthusiastic material?
montecarl 15y ago
Earbits seems really neat. I like the music it played and was excited to start using it. Once I realized that I needed a facebook account and that it would share what I listened to with my facebook friends it wasn't worth it to me. I really don't like the trend of requiring facebook to login to a website.
- earbitscom 15y ago
  But you don't need an account. Most of the features that require one are FB oriented anyway.
- corywatilo 15y ago
  Facebook required their music partners to eliminate their non-Facebook authentication systems for new users to be promoted in the Facebook ecosystem. It's not really up to the services themselves. Spotify had to do the same thing.
  - cnunciato 15y ago
    I work for Rhapsody and helped implement Facebook Music as an initial partner. We don't use Facebook login and have no plans to do so.
kingsidharth 15y ago
It's interesting how Earbits is leaning towards being a people aware music startup. Music industry has mostly been power centered (whoever has the record deal) looks like it's shifting in terms of business and bucks.
pclark 15y ago
> "Last month, we were feeling like a little validation for our efforts. But mostly we wanted to replace the fake testimonial on our About Us page with a real one (which we haven’t done yet). So, we asked our users to write our editorial team a love letter" Wait, what? In what world is fabricating testimonials okay?
- jQueryIsAwesome 15y ago
  Its so common that people think it is okay.
- Ideka 15y ago
  Here, take a look at the "testimonial" in question[0]: "When I first saw Earbits, I couldn't believe my eyes. Worlds collided, rivers flowed upstream, birds sang in languages that could only be described as the purest form of unconditional love. Since that day, no other radio will do. I have lost my wife and children, but I don't care. All I care about is Earbits." Anonymous Yeah. [0]: http://www.earbits.com/play/#/about_us http://www.earbits.com/play/#/about_us
- earbitscom 15y ago
  Haha. Clearly you didn't read it.
etfb 15y ago
Damn - something's wrong with Google Translate. Usually it pops up at the top of foreign language websites. "Oh stewardess - I speak Jive!" "Oh good."

65 points by earbitscom 15y ago

Question: What was the conversion rate—how many users were asked to leave a review vs many actually did it? I wonder if you could compare the quality of different cohorts of users based on how willing they are to go say nice things about you once prompted.

earbitscom 15y ago
We don't know an actual conversion rate because the email blast was sent to our entire user base, and many will not be Chrome users, etc. I suspect, though, that we'd have to have many times the user base we have now to do a true cohort test of it. Even then, something like this is very qualitative, right? What if more people wrote love letters or reviews from one group, but the other group spent significantly more time writing much more enthusiastic material?

montecarl 15y ago

Earbits seems really neat. I like the music it played and was excited to start using it. Once I realized that I needed a facebook account and that it would share what I listened to with my facebook friends it wasn't worth it to me. I really don't like the trend of requiring facebook to login to a website.

earbitscom 15y ago
But you don't need an account. Most of the features that require one are FB oriented anyway.
corywatilo 15y ago
Facebook required their music partners to eliminate their non-Facebook authentication systems for new users to be promoted in the Facebook ecosystem. It's not really up to the services themselves. Spotify had to do the same thing.
- cnunciato 15y ago
  I work for Rhapsody and helped implement Facebook Music as an initial partner. We don't use Facebook login and have no plans to do so.

kingsidharth 15y ago

It's interesting how Earbits is leaning towards being a people aware music startup. Music industry has mostly been power centered (whoever has the record deal) looks like it's shifting in terms of business and bucks.

pclark 15y ago

> "Last month, we were feeling like a little validation for our efforts. But mostly we wanted to replace the fake testimonial on our About Us page with a real one (which we haven’t done yet). So, we asked our users to write our editorial team a love letter" Wait, what? In what world is fabricating testimonials okay?

jQueryIsAwesome 15y ago
Its so common that people think it is okay.
Ideka 15y ago
Here, take a look at the "testimonial" in question[0]: "When I first saw Earbits, I couldn't believe my eyes. Worlds collided, rivers flowed upstream, birds sang in languages that could only be described as the purest form of unconditional love. Since that day, no other radio will do. I have lost my wife and children, but I don't care. All I care about is Earbits." Anonymous Yeah. [0]: http://www.earbits.com/play/#/about_us http://www.earbits.com/play/#/about_us
earbitscom 15y ago
Haha. Clearly you didn't read it.

etfb 15y ago

Damn - something's wrong with Google Translate. Usually it pops up at the top of foreign language websites. "Oh stewardess - I speak Jive!" "Oh good."