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When the goals of the customers and the goals of the company are at odds, things will never work out long term. But I disagree that the continuous growth model
by yarg 3y ago
When the goals of the customers and the goals of the company are at odds, things will never work out long term.
But I disagree that the continuous growth model is the cause, although I certainly believe that it frequently adds fuel to the fire (growing a company when it's making a loss on a per customer basis frequently leads to accelerating death spirals as well as all manner of desperate measures).
- troupo 3y ago> But I disagree that the continuous growth model is the cause, When is the last time you've heard a company evaluated on profits (the actual measure of a successful business) and not on growth (of random metrics)?
- criddell 3y agoPublic benefit corporations (like Bluesky) can be run like that.