2 ms·
The line "we are an editor for the consumer" is entirely apt. I go to Lee Valley looking for something that will do the job and is more than likely of good qua
by ulrashida 3y ago
The line "we are an editor for the consumer" is entirely apt. I go to Lee Valley looking for something that will do the job and is more than likely of good quality. To their credit, they often stock both a mid-range item (e.g. a $80 pair of camping axes) alongside top-range ($230 Swedish-smithed axes) and I can choose between them without having to go off reading reviews or other internet hot takes. Their ability to maintain stock levels is also relatively good.
I think the article misses out on the best part: the stores are a treat to wander around. You can bring your dog in and there's something interesting in nearly every corner. Staff are unfailingly polite and accommodating. I look forward to trips there while those to the larger Home Depot are more function-driven.
Glad to see them getting good coverage and recognition.
- mkipper 3y agoAlso, YMMV, but I've found their staff are pretty helpful. I once went in to buy their store-brand garden knife since I've had good luck with a bunch of their gardening stuff. As I pulled it off the shelf, an employee told me that their design had a big flaw and that lots of customers bring them back for returns. He told me I'd be better off with cheaper options from Amazon with a different design.