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Apple bug tracker sucks, you can’t even see if anyone reported the same bug before I generally don't report bugs to Apple because of this. When I do, I put nea

by jws 15y ago

Apple bug tracker sucks, you can’t even see if anyone reported the same bug before I generally don't report bugs to Apple because of this. When I do, I put nearly zero effort into the report because I have no idea if it is a waste of time or not. I'm also not positively impressed when "Engineering" requests more information me that is clearly so generic and irrelevant to the problem at hand that it is almost certainly a bot. Just this week I didn't report a sandbox related issue that they should have liked to know about.

gks 15y ago
http://blackpixel.com/blog/1558/radar-or-gtfo/ http://blackpixel.com/blog/1558/radar-or-gtfo/ seriously... report it.
- cbs 15y ago
  That's an interesting article, its basically advising you to submit to an abusive relationship because its the best chance you've got. Faulting people for deciding that they don't like it, so they're not going to participate. We are aware of and tracking this issue under the Bug ID listed above in the bug >State (Duplicate/XXXX). To check the status of the original bug report, please update your report directly and we will provide you with any available information. So not only are their bugs secret, they're so super-duper secret you don't even get read access to the original when your ticket is marked as a dupe? And on top of that you have to intermittently beg to find out of there was any update to the status of the original ticket? They don't even have a box in their tracker software for "Add note to pleeb's tickets". And once you do that, you're still not done. You have to go put your ticket on a 3rd party site that duplicates the ticket functionality so that other people with the same problem have even some visibility into the beast, and then you get to go pimp your ticket on twitter. Oh, and don't forget to engage one of the men behind the curtain, your "evangelist" directly. Because after all that bullshit you went through, you still haven't networked with somebody who can go and grease some wheels for you inside of Apple. I'm shocked, SHOCKED I tell you, that people are saying "fuck that noise" and not filing a bug at all.
danilocampos 15y ago
> Just this week I didn't report a sandbox related issue that they should have liked to know about. Well, that'll show them, for sure!

by jws 15y ago

gks 15y ago

http://blackpixel.com/blog/1558/radar-or-gtfo/ http://blackpixel.com/blog/1558/radar-or-gtfo/ seriously... report it.

cbs 15y ago
That's an interesting article, its basically advising you to submit to an abusive relationship because its the best chance you've got. Faulting people for deciding that they don't like it, so they're not going to participate. We are aware of and tracking this issue under the Bug ID listed above in the bug >State (Duplicate/XXXX). To check the status of the original bug report, please update your report directly and we will provide you with any available information. So not only are their bugs secret, they're so super-duper secret you don't even get read access to the original when your ticket is marked as a dupe? And on top of that you have to intermittently beg to find out of there was any update to the status of the original ticket? They don't even have a box in their tracker software for "Add note to pleeb's tickets". And once you do that, you're still not done. You have to go put your ticket on a 3rd party site that duplicates the ticket functionality so that other people with the same problem have even some visibility into the beast, and then you get to go pimp your ticket on twitter. Oh, and don't forget to engage one of the men behind the curtain, your "evangelist" directly. Because after all that bullshit you went through, you still haven't networked with somebody who can go and grease some wheels for you inside of Apple. I'm shocked, SHOCKED I tell you, that people are saying "fuck that noise" and not filing a bug at all.

danilocampos 15y ago

> Just this week I didn't report a sandbox related issue that they should have liked to know about. Well, that'll show them, for sure!