> Imho the VP should have taken the L, communicated a clear policy and then dealt with the angry customer personally. This is exactly what happened. But when c

> Imho the VP should have taken the L, communicated a clear policy and then dealt with the angry customer personally. This is exactly what happened. But when communicating the policy the poster flat out refused to follow it and brought their bud to the meeting to insultingly live tweet it. Insulting the VP and refusing to follow the policy after that meeting is what got them fired.