> Who are we to declare that they're bloated? Software engineers that routinely dig through layers of abstraction to grok how systems function. Not everything

> Who are we to declare that they're bloated? Software engineers that routinely dig through layers of abstraction to grok how systems function. Not everything needs to be treated as a black box. Like I know very little about medicine, and I'm certainly not capable of diagnosing medical problems. But when I try to ask a doctor a question, and get confronted with a phone tree in front of an answering service in front of a receptionist in front of a nurse in front of the actual doctor, with days of delay in between some of those layers, I can confidently say the place has organizational cancer.