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> And, to be a grumpy old man, it seems most of their employees lack experience in offline credit cards or cash and making change. Usually the point of sale sy
by Shared404 3y ago
> And, to be a grumpy old man, it seems most of their employees lack experience in offline credit cards or cash and making change.
Usually the point of sale system doesn't allow any offline credit.
Similarly for the making change, most point of sale systems track exact change very closely, and trying to do something outside of what eas entered into the PoS causes issues with logging/audits. (Yes, including the "I just found a $coin, can you give me different change" situations) That's before you get to the people who try to fast talk you into giving extra change.
PoS Performance is also usually horribly slow and requires manager overide for anything off the happy path.
Source for the above: worked as a cashier in the late 2010's.
- lanstin 3y agothis, movement of discretion from the employees talking to the customer to some central platform with the possible outcomes premapped out, seems to be a general trend for highly cost conscious large stores. so often the people at the desk say i should go online to do stuff their computers won't let them do for me.