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One of the Rackspace employees said the same thing [http://lnkd.in/m3cQhJ http://lnkd.in/m3cQhJ], but I disagree with the support argument. Even if you include
by hkh 15y ago
One of the Rackspace employees said the same thing [http://lnkd.in/m3cQhJ http://lnkd.in/m3cQhJ], but I disagree with the support argument. Even if you include AWS's Platinum support (guaranteed 15min response, see http://aws.amazon.com/premiumsupport/ http://aws.amazon.com/premiumsupport/) it's an extra 10% of the monthly AWS bill so around $7K for 3 years in the example that was mentioned in the blog - which is still a lot cheaper than total Rackspace costs. I think it comes down to Rackspace not having reserved instances, which is why AWS is much cheaper (not support).
- PonyGumbo 15y agoIf AWS Platinum support is equivalent, then yes, it certainly makes more sense to go with them and save the money. All things being equal, I'm still much more inclined to patronize a business whose company culture is centered around customer service than one who offers it exclusively as a premium feature.