Twitter was great because you could broadcast and get picked up by news orgs and viewed by everyone for years. And it didn’t need a CRM or IT staff to deal with

Twitter was great because you could broadcast and get picked up by news orgs and viewed by everyone for years. And it didn’t need a CRM or IT staff to deal with, just someone with a phone. Now that that’s over it can’t meet the needs of services like my local power company pushing updates.