The only reason I have a smartphone is because many services (especially government services, like tax and the NHS) require a mobile phone so you can receive SM

The only reason I have a smartphone is because many services (especially government services, like tax and the NHS) require a mobile phone so you can receive SMS. It's like how the government used to produce documents as MS Office files; they were forcing the public to go along with their choice of software company. Most government docs are now PDFs, happily. But forcing people to choose between Android and iPhone (or forgoing service) is pretty nasty - these devices are expensive.