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With a SaaS application, we use it for monitoring customer activity to drive support and sales renewal activity, to determine which features particular customer
by mattmcknight 3y ago
With a SaaS application, we use it for monitoring customer activity to drive support and sales renewal activity, to determine which features particular customers are using, to determine how they are using it, and how these things are changing over time. It's a vital part of everything we do from a product and sales perspective.