3 ms·

and when FOXconn switches to robotic factories in the next 3 years than what will be your complaint? What that Japan is making money selling and out-fitting th

by shareme 15y ago

and when FOXconn switches to robotic factories in the next 3 years than what will be your complaint? What that Japan is making money selling and out-fitting those factories? This is not on Apple..America lost the Automation race to Japan by being very strategically stupid Apple is not to blame for that mistake

doctorwho 15y ago
It's not about blame, it's about being honest about why you're doing something. Apple is not being honest, they never have. Secrecy and spin rule the world at Apple. I don't care if you hire child robots to work in your factories, just don't try and blow sunshine up my ass about why you're doing it. They're a big greedy corporation that likes money. That's the story.
- philwelch 15y ago
  They're a big greedy corporation that likes money. That's the story. They're a big, successful corporation that likes to create great products and great customer experiences. Greed gets you Goldman Sachs or something. Greed doesn't inspire companies to improve customer service by keeping their support hotlines based in the US, it inspires them to outsource their hotlines to poor, nominally "English-speaking" countries overseas. The greedy PC and phone manufacturers didn't build expensive, high-end retail stores, they just shipped all their crap to big box stores, Amazon, and the carrier stores. It turns out that Apple is profitable, because people like all those things Apple splurged on. So call it enlightened self-interest, but greed, in the sense of cutting corners to reduce costs, it is not. The next time you call Dell's customer service and end up talking to someone called "Mike" who has a suspiciously thick South Asian accent, or the next time you try to call Google's customer service before realizing it doesn't exist, you'll understand what mere greed leads people to do.
- joelrunyon 15y ago
  You sound angry.

by shareme 15y ago

doctorwho 15y ago

It's not about blame, it's about being honest about why you're doing something. Apple is not being honest, they never have. Secrecy and spin rule the world at Apple. I don't care if you hire child robots to work in your factories, just don't try and blow sunshine up my ass about why you're doing it. They're a big greedy corporation that likes money. That's the story.

philwelch 15y ago
They're a big greedy corporation that likes money. That's the story. They're a big, successful corporation that likes to create great products and great customer experiences. Greed gets you Goldman Sachs or something. Greed doesn't inspire companies to improve customer service by keeping their support hotlines based in the US, it inspires them to outsource their hotlines to poor, nominally "English-speaking" countries overseas. The greedy PC and phone manufacturers didn't build expensive, high-end retail stores, they just shipped all their crap to big box stores, Amazon, and the carrier stores. It turns out that Apple is profitable, because people like all those things Apple splurged on. So call it enlightened self-interest, but greed, in the sense of cutting corners to reduce costs, it is not. The next time you call Dell's customer service and end up talking to someone called "Mike" who has a suspiciously thick South Asian accent, or the next time you try to call Google's customer service before realizing it doesn't exist, you'll understand what mere greed leads people to do.
joelrunyon 15y ago
You sound angry.