20% seems like an underestimate, especially if you consider a lack of knowledge of how to use one's computer to highest efficiency. also, most platforms suffer

20% seems like an underestimate, especially if you consider a lack of knowledge of how to use one's computer to highest efficiency. also, most platforms suffer from feature bloat without a cohesive user experience. probably because they are trying to capture the widest audience, without carefully planning alignment/integration across features.