3 ms·

Friends dont let friends buy Dell monitors.

by steveBK123 3y ago

photonbeam 3y ago
What do friends let friends buy?
- steveBK123 3y ago
  Eizo, Apple, LG, maybe a Viewsonic or Samsung.. Basically go read rtings.com for whatever size/resolution/price class you are looking for, and look at the in depth reviews for the things that matter to you. In my case I have a bright office, so glare/reflection and backlight brightness are extremely important. A good monitor can last you 2-3x as long as the compute you hook up to it, and your eyes are important.. I think its not the place to skimp on cost in the total home office setup.
  - SomeRndName11 3y ago
    Have you tried LG or Samsung service? Not better. Generally my observation is that outside of warranty problems HP and Dell monitors have better calibration and balanced feature set in OSD compared to Asian ones, when they have all kind of unnecessary things in settings and lack what I want (unlocked sRGB for example).
dewey 3y ago
What's the issue with Dell monitors? I'm still using my Dell P2715Q (4k) from > 5 years ago every day and the only reason that would make me switch is that it doesn't support the latest HDMI connections any more.
- sedatk 3y ago
  Yeah, until I got enamored by 144Hz, I'd exclusively buy Dell monitors because of their great price/performance.
- steveBK123 3y ago
  Customer service / warranty is a joke. They'd rather spend hours slow walking an RMA, hoping you give up, rather than actually dealing with the problem.
  - dewey 3y ago
    I guess that might be very region specific. I once had to RMA one for a firmware update and it was very painless and quick in the EU.
partiallypro 3y ago
Every Dell monitor I've had from the UltraSharp line has been incredible, especially for the price. So, not sure what you're talking about.
- steveBK123 3y ago
  Had an Ultrasharp 27" 4k USB-C that passed the sniff test spec-wise on paper, and was a great deal, again, for the specs.. but it just had awful glare/reflections, low brightness.. backlight failed in under 2 years, warranty service was awful, and they sent me a replacement with a green pixel line. Just an absolute clown show of warranty service. The ROI on the replacement was negative, I'd have been better off throwing it in the trash. If you are happy with it in practice, and not just on specs, and are not banking on warranty being fulfilled - enjoy.
  - partiallypro 3y ago
    I've owned 6 UltraSharps and 2 of them are even nearly 20 years old and still work. I gave them to someone a few years ago. My old office had UltraSharps and they were flawless, I even requested them because the monitors they originally gave me hurt my eyes. Maybe you just got a bad egg, which happens to virtually every manufacturer.
    - steveBK123 3y ago
      I have had warranty service with other companies, my Dell experience was such that I would write off any damaged product I was gifted in the future, and not buy another one myself again. Hours in iMessage chat with offshore reps, having to record videos of various diagnostics before they'd issue an RMA. Just to be sent another broken monitor. Clown show. Honestly, make me pay to ship it to you and if I lied about it being broken, send it back. I do not have time for multi-hour 200 message iMessage conversations over a $400 monitor. Eizo warranty service could not have been simpler. And the product they sent back worked!

Friends dont let friends buy Dell monitors.

photonbeam 3y ago

What do friends let friends buy?

steveBK123 3y ago
Eizo, Apple, LG, maybe a Viewsonic or Samsung.. Basically go read rtings.com for whatever size/resolution/price class you are looking for, and look at the in depth reviews for the things that matter to you. In my case I have a bright office, so glare/reflection and backlight brightness are extremely important. A good monitor can last you 2-3x as long as the compute you hook up to it, and your eyes are important.. I think its not the place to skimp on cost in the total home office setup.
- SomeRndName11 3y ago
  Have you tried LG or Samsung service? Not better. Generally my observation is that outside of warranty problems HP and Dell monitors have better calibration and balanced feature set in OSD compared to Asian ones, when they have all kind of unnecessary things in settings and lack what I want (unlocked sRGB for example).

dewey 3y ago

What's the issue with Dell monitors? I'm still using my Dell P2715Q (4k) from > 5 years ago every day and the only reason that would make me switch is that it doesn't support the latest HDMI connections any more.

sedatk 3y ago
Yeah, until I got enamored by 144Hz, I'd exclusively buy Dell monitors because of their great price/performance.
steveBK123 3y ago
Customer service / warranty is a joke. They'd rather spend hours slow walking an RMA, hoping you give up, rather than actually dealing with the problem.
- dewey 3y ago
  I guess that might be very region specific. I once had to RMA one for a firmware update and it was very painless and quick in the EU.

partiallypro 3y ago

Every Dell monitor I've had from the UltraSharp line has been incredible, especially for the price. So, not sure what you're talking about.

steveBK123 3y ago
Had an Ultrasharp 27" 4k USB-C that passed the sniff test spec-wise on paper, and was a great deal, again, for the specs.. but it just had awful glare/reflections, low brightness.. backlight failed in under 2 years, warranty service was awful, and they sent me a replacement with a green pixel line. Just an absolute clown show of warranty service. The ROI on the replacement was negative, I'd have been better off throwing it in the trash. If you are happy with it in practice, and not just on specs, and are not banking on warranty being fulfilled - enjoy.
- partiallypro 3y ago
  I've owned 6 UltraSharps and 2 of them are even nearly 20 years old and still work. I gave them to someone a few years ago. My old office had UltraSharps and they were flawless, I even requested them because the monitors they originally gave me hurt my eyes. Maybe you just got a bad egg, which happens to virtually every manufacturer.
  - steveBK123 3y ago
    I have had warranty service with other companies, my Dell experience was such that I would write off any damaged product I was gifted in the future, and not buy another one myself again. Hours in iMessage chat with offshore reps, having to record videos of various diagnostics before they'd issue an RMA. Just to be sent another broken monitor. Clown show. Honestly, make me pay to ship it to you and if I lied about it being broken, send it back. I do not have time for multi-hour 200 message iMessage conversations over a $400 monitor. Eizo warranty service could not have been simpler. And the product they sent back worked!