> There's no way 20% of peoples time is wasted on borked computers, that's a whole day every work week. IMHO, Window XP and Windows 7 were peak Windows reliabi

> There's no way 20% of peoples time is wasted on borked computers, that's a whole day every work week. IMHO, Window XP and Windows 7 were peak Windows reliability. It's been downhill from there. And I don't think their definition of "wasted time" is just "borked computers," they also seem to include things like slowness and bad UX.