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Development teams, that include users, know about the issues. In the face of deadlines and budgets the team keeps opting to let little niggles slip in because t
by datavirtue 3y ago
Development teams, that include users, know about the issues. In the face of deadlines and budgets the team keeps opting to let little niggles slip in because they aren't a big enough deal to justify schedule disruptions or using developer time. All these little quirks add up to a shit UX.
The users filed the bug and the devs recorded the story, but management shot it down. Incentives.
- ElectricalUnion 3y ago> All these little quirks add up to a shit UX. Not only that, after a while those UX warts are now embedded as part of someone's workflow and can't be changed. as usual, elevant XKCD: https://xkcd.com/1172/ https://xkcd.com/1172/
- yurishimo 3y ago> All these little quirks add up to a shit UX. This is killing me about my current job. I want to fix so many things, but the culture here is don't rock the boat (nationwide, not just this company). Just today a colleague was reviewing a PR. I left a comment saying that I deleted a few template files that were no longer in use but I noticed them while working through the ticket. The PR had 6 different comments on it asking "Why was this deleted" for every single file that I deleted. I hope it's a language barrier thing with this one particular person, but I don't know. We have retrospectives and talk a lot about making time to refactor as a part of sprint tickets and doing better within the system we have and then this crap comes up. So now I need to go write another ticket, bypass all of the refinement rituals (which nobody likes when I do that) and add the ticket to the sprint, just to delete these few unused files that git says haven't been touched in 7 years? Wtf guys. The hard part of software is, always has been, and always will be, people, not code.