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I purchased on 2022-03-01 and the estimated arrival was “Late 2022” (group 5). Now, I won’t get it by late 2022, and I kinda doubt I’ll get it by late 2023. Bu

by dfee 3y ago

I purchased on 2022-03-01 and the estimated arrival was “Late 2022” (group 5). Now, I won’t get it by late 2022, and I kinda doubt I’ll get it by late 2023. But there’s not really any communication or acknowledgement / accountability. At this point, I wonder if I should just cancel and get in early on Playdate 2. Kinda sour grapes on my first “kickstarter”.

paxys 3y ago
> I wonder if I should just cancel and get in early on Playdate 2 If I had given my money to a company for a product and not heard back from them for a year and a half, my thought process for sure wouldn't be "maybe I should preorder the next version".
- mobiledev2014 3y ago
  They send emails, maybe they could be more regular, but also definitely not "none." * June 2022 - email that group 5 slipped from "Late Second Half [2022]" to "2022 (Later) ~ 2023 (Early)" * October 2022 - email that group 5 slipped from "2022 (Later) ~ 2023 (Early)" to "2023 (Early)" * March 2023 - email that group 5 slipped from "2023 (Early)" to "Summer/Fall 2023" It's frustrating but they've also shipped roughly 40k units as a tiny company. I believe they are still supply-chain constrained. I would not expect a Playdate 2 soon (ever?)
- deleted 3y ago
  [deleted]
- reaperducer 3y ago
  If I had given my money to a company for a product and not heard back from them for a year and a half, my thought process for sure wouldn't be "maybe I should preorder the next version". It's Panic, it's not some unknown two person company operating out of a back alley in Shenzhen. Reputation matters. Panic is known for producing high quality products (among the highest quality, considering the state of the rest of the tech industry), and was very upfront about shipping issues even before orders opened at the height of the pandemic.
  - deleted 3y ago
    [deleted]
conception 3y ago
Group 4 is shipping. And of course, the chip shortage affected everyone. They aren’t scamming anyone, I’ve got mine, have been providing updates to the console and ecosystem. Hang in there :)
bluepod4 3y ago
> But there’s not really any communication or acknowledgement / accountability. Are you sure you’re being fair here? I found about 20 emails from them since Summer 2021 (not including account creation kind of emails). To be fair to you, there aren’t that many emails that are specifically dedicated to shipping updates (i.e the ones titled “Update #1/2/3/etc”). But there are still updates sprinkled in the other emails. The email from March 2, 2023 said that Group 4 was expected to finish shipping by June and that Group 5 would start shipping Summer/Fall 2023. I pre-ordered it Summer 2021. I landed in Group 2 even though the pre-order form was only open for less than 30 minutes. Group 2 was expected to ship in early 2022. There were delays that were communicated. The explanations grokked with what was going on in the manufacturing world at that time and also with my expectations of a new hardware venture by an indie software* studio. I received it Summer 2022. The emails that I see for other groups are no different. *Any web dev remember Coda?
- reaperducer 3y ago
  *Any web dev remember Coda?* Yep. And I still pop open Coda 2 when I have some random slice of HTML to validate. I used Coda on my iPad until a year ago, and still use Transmit (iOS and Mac daily) and Prompt (iOS monthly).

by dfee 3y ago

paxys 3y ago

> I wonder if I should just cancel and get in early on Playdate 2 If I had given my money to a company for a product and not heard back from them for a year and a half, my thought process for sure wouldn't be "maybe I should preorder the next version".

mobiledev2014 3y ago
They send emails, maybe they could be more regular, but also definitely not "none." * June 2022 - email that group 5 slipped from "Late Second Half [2022]" to "2022 (Later) ~ 2023 (Early)" * October 2022 - email that group 5 slipped from "2022 (Later) ~ 2023 (Early)" to "2023 (Early)" * March 2023 - email that group 5 slipped from "2023 (Early)" to "Summer/Fall 2023" It's frustrating but they've also shipped roughly 40k units as a tiny company. I believe they are still supply-chain constrained. I would not expect a Playdate 2 soon (ever?)
deleted 3y ago
[deleted]
reaperducer 3y ago
If I had given my money to a company for a product and not heard back from them for a year and a half, my thought process for sure wouldn't be "maybe I should preorder the next version". It's Panic, it's not some unknown two person company operating out of a back alley in Shenzhen. Reputation matters. Panic is known for producing high quality products (among the highest quality, considering the state of the rest of the tech industry), and was very upfront about shipping issues even before orders opened at the height of the pandemic.
- deleted 3y ago
  [deleted]

conception 3y ago

Group 4 is shipping. And of course, the chip shortage affected everyone. They aren’t scamming anyone, I’ve got mine, have been providing updates to the console and ecosystem. Hang in there :)

bluepod4 3y ago

> But there’s not really any communication or acknowledgement / accountability. Are you sure you’re being fair here? I found about 20 emails from them since Summer 2021 (not including account creation kind of emails). To be fair to you, there aren’t that many emails that are specifically dedicated to shipping updates (i.e the ones titled “Update #1/2/3/etc”). But there are still updates sprinkled in the other emails. The email from March 2, 2023 said that Group 4 was expected to finish shipping by June and that Group 5 would start shipping Summer/Fall 2023. I pre-ordered it Summer 2021. I landed in Group 2 even though the pre-order form was only open for less than 30 minutes. Group 2 was expected to ship in early 2022. There were delays that were communicated. The explanations grokked with what was going on in the manufacturing world at that time and also with my expectations of a new hardware venture by an indie software* studio. I received it Summer 2022. The emails that I see for other groups are no different. *Any web dev remember Coda?

reaperducer 3y ago
*Any web dev remember Coda?* Yep. And I still pop open Coda 2 when I have some random slice of HTML to validate. I used Coda on my iPad until a year ago, and still use Transmit (iOS and Mac daily) and Prompt (iOS monthly).