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Good point. I’m mostly talking about following the phone tree (the vehicle extended warranty people needed you to hit 1 to get to a human). Definitely a good ca
by mwint 3y ago
Good point. I’m mostly talking about following the phone tree (the vehicle extended warranty people needed you to hit 1 to get to a human). Definitely a good call not to just mash numbers.
- jimmySixDOF 3y agomashing numbers was for a long time the best way to get a call transferred to a human untill they figured out it was just people breaking out of the ivr loops