even though we've had less than 100 transactions this year This doesn't help your case and may actually be hurting it: * a lot of the risk calculations are ab

even though we've had less than 100 transactions this year This doesn't help your case and may actually be hurting it: * a lot of the risk calculations are about percentages, so low volume is a dangerous place because even ONE janky transaction can trigger alerts * processors make money on a percentage of transactions, so low volume means you're not a valuable customer - especially if you're triggering risk alerts it's like they don't even want to find a solution Very possible that they've decided that the projected revenue from your account isn't worth the risk, or even the customer-service effort required to double-check the risk. The only plausible move seems to take legal action to at least get some answers? IANAL, but I'd guess that the "answer" is between 6.2h and 6.2i in the services agreement: https://stripe.com/legal/ssa#suspension https://stripe.com/legal/ssa#suspension