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As a counter I had some VW shares I couldn’t access for 6 months because they were moved to another exchange. 20 calls to the broker to find out what had even h
by quickthrower2 3y ago
As a counter I had some VW shares I couldn’t access for 6 months because they were moved to another exchange. 20 calls to the broker to find out what had even happened. Eventually I was able to sell them.
- tomcam 3y agoWell, your first problem was investing in VW (KIDDING!). But seriously, I usually stick to self-serve stock purchases. Was this a situation where you had to contact a human to make the buy in the first place, or was it that you bought it yourself, then VW changed up their infrastructure and inadvertently locked you out? Shitty situation either way.
- quickthrower2 3y agoSelf serve, one one of those trading sites. No human contact, until the site wouldn’t let me trade the shares. I think the exchange changed up things and I am buying from another country so communication issues etc.
- tomcam 3y agoThat feels like a gross violation of their fiduciary responsibility. Major bummer.
- TheAlchemist 3y agoWhat do you mean « moved to another exchange » ? Shares are not held at an exchange.
- quickthrower2 3y agoNo idea. I don’t know technically what is meant by this.
- TheAlchemist 3y agoWell, technically it’s false, so nothing :)
- quickthrower2 3y agoI checked my email history on it. There isn't much but from what I can tell the exchange was changed that they were traded on but there was also a change in back-end broker and there was a delay of them moving the shares to the new back-end broker. So maybe the change of exchange wasn't the actual reason, just a coincidence.