I agree. Eventually companies become so big that not using them is, in D&D terms, a -2 to all stats for your entire life. I mean, in exchange for giving them s

I agree. Eventually companies become so big that not using them is, in D&D terms, a -2 to all stats for your entire life. I mean, in exchange for giving them so much money that its gravitational field warps all of democracy, can we not get a little customer service when needed?