I’m not affiliated with them in any way beyond being a customer. I work at a giant tech company, and the only money I’ve ever received from fastmail was a refer

I’m not affiliated with them in any way beyond being a customer. I work at a giant tech company, and the only money I’ve ever received from fastmail was a referral credit when one friend signed up for their service. I’m a very happy customer, and feel compelled to speak up when they have a one off incident. It helps readers know this isn’t common, and that the negative title can be counter-balanced by customer anecdotes.