4 ms·
We're rating NYC Taxi Cab Drivers
- slapshot 15y agoThis solves half (and only half) of the problem that Uber is trying to solve. A feedback/rating system is fantastic if the consumer has choice. Unfortunately, the iPhone app does not have the ability to help consumers choose a taxi driver when they're standing on Broadway at 2 am with their arm in the arm---they're going to take the first cab that shows up no matter how awful it may be. In fact, the whole idea of the taxi bargain is that you pay a fixed price to get a minimum standard of quality --- enforcing the minimum standard seems likely to be a more productive avenue than increasing the average. A more direct solution might be an app that submits complaints to the Taxi & Limo Comm'n, since the fear of losing a medallion is far greater motivator to most taxi drivers than the prospect of being named on an awards list. (Again, for Uber and similar systems, reviews do matter to drivers because consumers choose.)
- ajankelo 15y agoHi slapshot. Check out this report by Schaller Consulting, who now works for NYC Department of Transportation. Fear does not motivate anyone: http://www.schallerconsult.com/taxi/safercabs.pdf http://www.schallerconsult.com/taxi/safercabs.pdf
- catilac 15y agoMost NYC Yellow Cab drivers do not own the medallion. They lease it weekly, or yearly, or work for a garage who owns the medallions. Over the past few years a lot of these garages have been consolidated into larger corporations. This is about motivating and celebrating the driver. Much like in professional sports the MVP is not the owner of the team. We do not intend to further malice and negativity within the city. We are looking to create a positive and mutually beneficial relationship between the over 45,000 drivers and 470,000+ people who take cabs on a daily basis.