> In an ideal world you will dig into the details, and figure out why that was happening, and resolve the underlying issues. But as with a lot of these problems

> In an ideal world you will dig into the details, and figure out why that was happening, and resolve the underlying issues. But as with a lot of these problems with a human element there's no quick and easy solution. If they managed to identify that “the data over many years was showing that for people with the same clinical need, those from the minority ethnicities were not getting the same prioritisation”, it means they have done 95% of the required work already. So either the report is bogus, or the solution isn’t as complex as you make it to be.