Maybe trying via their functional issues will jog a response from them: https://github.com/Shopify/bugbounty-resources/blob/master/how_to_report_functional_iss

Maybe trying via their functional issues will jog a response from them: https://github.com/Shopify/bugbounty-resources/blob/master/how_to_report_functional_issues.md https://github.com/Shopify/bugbounty-resources/blob/master/h... (i understand you said non-security; it's more about using the correct title of the email to support@ so it can be accurately triaged on their end?)