If you are getting a lot of questions that are solved by reading the docs, you need to fix your docs. Maybe using a conversational agent is an appropriate tool

If you are getting a lot of questions that are solved by reading the docs, you need to fix your docs. Maybe using a conversational agent is an appropriate tool for that, but please don't let it remove the human element of support. We've all been on the wrong side of automated "help". Don't contribute to the problem.