Pretty much. They want the burden of proof for SLAs to fall on the customer, not on themselves. If a customer has to prove that an outage specifically affected

Pretty much. They want the burden of proof for SLAs to fall on the customer, not on themselves. If a customer has to prove that an outage specifically affected them, they are much less likely to have a successful case against the failure to meet their SLA. (Not directed at GitHub specifically, but at bogus status pages.)