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> "and should be banned by policy." This is really the kicker. Not only is the phenomenon really shitty, but Airbnb's refusal to police the practice shows that
by potatolicious 3y ago
> "and should be banned by policy."
This is really the kicker. Not only is the phenomenon really shitty, but Airbnb's refusal to police the practice shows that their interests are firmly aligned against actual guests and instead aligned with hosts.
A lot of the platform's problems come down to this alignment problem. As Airbnb has matured as a service I've found that hosts have gotten lazier and lazier - the chore lists are a relatively recent phenomenon of the last few years. The platform is rife with "hosts" who have no interest in actually running a hospitality business, and are only interested in passive income, and Airbnb itself refuses to uphold any consistent bar and forcing poor hosts off.
This has been wildly destructive to the trustworthiness of the business.
I would be more willing to attribute this stuff to growing pains if I didn't feel like these issues are only symptoms of a significant misalignment between guests and Airbnb corporate.