4 ms·
I have been experiencing this for awhile. I think it is an utterly dumb policy. They literally have an employee standing in front of the self-checkout asking t
by Sunspark 3y ago
I have been experiencing this for awhile. I think it is an utterly dumb policy.
They literally have an employee standing in front of the self-checkout asking to peer at your card to make sure it's really you.
Here is the thing, if I write a shopping list and give it to someone with a card to go buy the stuff for me, it is purchased by a member. Costco gets their money at the listed price. They don't have jurisdiction after it leaves the store.. imagine.. "sorry, I can't pour you a drink, this bottle was purchased at costco and you're not a member"..
So, if someone gives their card to a non-member, who cares? The card was paid for to begin with! It can only be used one at a time. And in today's world where covid is floating around.. maybe you don't want a sick person to go to the store to make purchases, except Costco wants to peer at the card.. but if that's what's required, then sick people will go to Costco to do shopping because they're not allowed to send their spouse or kid..
DUMB POLICY.
- wrp 3y agoI've heard Costco makes their profits from membership fees. The retail operation just aims to cover costs. So I can see why they would try to prevent multiple people from using one membership account.
- Sunspark 3y agoIt's not customer-friendly. It doesn't take into account families or even people who go in as a group and 1 person makes the purchase. Gift cards also exist and can be given to anyone, though they can't be reloaded online, only in person even if you are a member. Membership cards without a photo exist, I understand they plan to start requiring people to show photo id for those as well.