Why isn't there a Developer Relations department at Apple to handle problems like this? Actually, although lots of people seem to think Apple doesn't offer con

Why isn't there a Developer Relations department at Apple to handle problems like this? Actually, although lots of people seem to think Apple doesn't offer contact by phone, it does: https://developer.apple.com/contact/phone.php https://developer.apple.com/contact/phone.php Having said that, presumably these were the very people not assisting the OP. I've never called them about an App Store issue, only about account issues (problems with bank details, changing from personal to company account etc.)