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Car mechanics figured this out years ago with standard “book rates” for hours. Swap the starter in 1 instead of 2 hours? Pocket the diff. This even covers thing
by TheJoeMan 3y ago
Car mechanics figured this out years ago with standard “book rates” for hours. Swap the starter in 1 instead of 2 hours? Pocket the diff. This even covers things like “already had the engine pulled out but still billed 2hrs for starter”.
- User23 3y agoAt that point they are effectively pricing based on the work accomplished rather than the time taken to accomplish it. That sounds justified so long as it's transparent. Certainly as a customer if my car is in the shop for a week I don't really care how long any individual step actually took, I just care how long it takes to get my car back.
- gnicholas 3y agoLaw firms call this value billing, but it's still pretty rare. The equivalent would be "write memo on topic X, which is mostly copied from a memo we already wrote for a similar client."