Aside: the quip "when people go to a DIY store, they might buy a drill, but what they really want is a hole in their wall." is such a bad take. No, what they wa

Aside: the quip "when people go to a DIY store, they might buy a drill, but what they really want is a hole in their wall." is such a bad take. No, what they want is a drill. If they wanted a hole they would borrow their friend's drill. But they just moved into an apartment or house, or they're starting their life of collecting DIY items, and one of the things they're going to need to own is a drill. The person that follows this adage and tries to figure out a way to trick them into buying a hole is an asshole. The person who directs them to a good, durable, versatile, high-quality drill is in the right. If both sides of the transaction could clearly see who is doing that and who isn't, everyone would be better off --- but in tech they usually can't.