8 ms·

MS Teams is down

throw_a_grenade 3y ago
Right now it's just "Operation failed with unexpected error." and emails with invitations seem to be broken (either not sent or miss some important parts).
- wkat4242 3y ago
  MS is so bad with error messages these days. "Oops something went wrong" and a "funny" picture of a dropped ice cream cone. Just tell me what is actually happening.
  - placesalt 3y ago
    I find those cutesy error messages just make a bad situation worse. Error descriptions are probably too much to ask these days - I would bet they'd be perceived as intimidating by the UX group, given that the same group seems to prefer a level of discourse appropriate for grade-school classrooms. A error code would be wonderful, though, since it would be a nice unique search term. It could be put in small greyed-out text in a bottom corner, too, to make everyone happy.
  - tialaramex 3y ago
    One thing that keeps surprising me, even though it shouldn't by now, is how reluctant people are to learn from experience. Rust's community got huge benefits out of work to improve the error messages from its compiler and tooling, but we didn't see a lot of real effort to mimic that even in other programming languages, let alone the wider tool ecosystem. A few people, here and there, put in some effort, but nothing at scale. For Rust this work was imperative because their slogan is "A language empowering everyone to build reliable and efficient software" not "A language with terrible error messages that only nerds can handle" so I'm not surprised other people weren't doing this before Rust showed how much difference it makes, but I was surprised they didn't learn from that.
- drcongo 3y ago
  "Operation failed with unexpected error" is a fantastic military mission codename.
  - tialaramex 3y ago
    I wonder if - when the staffer wrote up a proposed mission and named it "Failed with unexpected error" as the placeholder codename - that would make politicians reconsider or they'd just rename it "Triumphant Awesomeness" or whatever instad of "Failed with unexpected error" and carry on anyway.
pferde 3y ago
I was wondering whether they finally cut off their abandoned-but-still-working Linux client, but no, it is legitimately all down. I hope it burns with fiery hot flames.
- tibbydudeza 3y ago
  Lotus Notes all over again - worst piece of software on my computer. It is something that was dragged out of a hackathon and succeeded thanks to Covid.
  - wkat4242 3y ago
    Well lotus notes would already completely crash if someone would send me the wrong animated gif on sametime. Dragging all my unfinished emails down with it too. Teams is not quite as bad in terms of stability. The UX and performance are terrible though.
    - hdjjhhvvhga 3y ago
      > Teams is not quite as bad in terms of stability. Yet.
      - derwiki 3y ago
        A way to go yet. Lotus Notes/Sametime in 2008 is still the worst software I’ve ever used.
- gymbeaux 3y ago
  Man where do you get the Linux client? They pulled the download from their website. The PWA is ass.
  - pferde 3y ago
    I have installed it while they still maintained an APT repository (which is now also empty). I have some older versions of the .deb files stashed away locally, from the time when teams still ran inside a docker container, but I would like to get a .deb file of the last released version. :-/
HelloMcFly 3y ago
My Teams client is working at my employer BUT I'm having major issues updating data in a Teams-linked SharePoint list.
4ggr0 3y ago
everything works fine for me. located in central europe, maybe that's the difference? I can load old chats, message colleagues etc. i guess "just" the MS Teams website has an issue?
- a1vd 3y ago
  it seems that as long as you are logged in (in a desktop client / app on phone), it works. But as soon as you need to authenticate ( client / webbrowser / etc) , it fails.
  - 4ggr0 3y ago
    oh, that's good to know, thanks. Then I will be careful not to log-out by accident.
goalieca 3y ago
Yesterday it was crashing for me. Teams quality is still terrible.
alams 3y ago
It looks like the issue is region specific. While I was getting ""Operation failed with unexpected error" when trying to Join a meeting via invite, my counterparts in Europe were able to perform authentication and join meetings without any issues.
- pferde 3y ago
  I am in central europe, and it doesn't work at all, so perhaps it's just pure luck (or pure bad luck?) when it works for you.
  - ju-st 3y ago
    Germany: Joining a meeting with invite URL worked for some colleagues, others could only join after the the group chat called them directly.
    - TheNewsIsHere 3y ago
      US East. I’m not joking when I say that’s the result about half the time even with no noted service issues.
isoprophlex 3y ago
... and nothing of value was lost
drcongo 3y ago
The real shock is that anyone noticed.
- hattar 3y ago
  It may be a poorly written piece of software, but unfortunately it gets used quite a bit. https://www.statista.com/statistics/1033742/worldwide-microsoft-teams-daily-and-monthly-users/ https://www.statista.com/statistics/1033742/worldwide-micros...
sivakon 3y ago
two year anniversary of this https://news.ycombinator.com/item?id=27641010 https://news.ycombinator.com/item?id=27641010 are there any new updates on this rewrite?
- yanellena 3y ago
  They are previewing a new version at the moment, it's quite a bit quicker and can switch between organisations very quickly too which was always a pain in the old version.
  - pferde 3y ago
    Indeed, see https://techcommunity.microsoft.com/t5/microsoft-teams-blog/introducing-the-new-microsoft-teams-now-in-preview/ba-p/3774406 https://techcommunity.microsoft.com/t5/microsoft-teams-blog/..., an article from March this year.
ajkjk 3y ago
Should be "MS Teams Is Down" eh?
- aquaticsunset 3y ago
  I'm gonna guess the OP is British
- dang 3y ago
  It are now.
  - throw_a_grenade 3y ago
    OK, whatever. Re: sibling comment: I'm European, not native English speaker.
    - solardev 3y ago
      That's okay, even native English speakers don't speak native English. Nobody knows how this language works lol
    - dang 3y ago
      I didn't mean to make fun of you in any way! and am sorry if my comment came across that way. I often respond to title change requests with dumb title jokes as a way of making them less tedious. HN is lucky to have so many non-native English speakers and they/you are all welcome here. We don't let HN users criticize others for their English - especially since most of the rest of us have no second language at all.
  - BulgarianIdiot 3y ago
    You win btw.
bombcar 3y ago
Share: Incident: TM612617, impacted service: Microsoft Teams, impacted feature: TeamsComponents, current status is: Service degradation Published Time: 6/28/2023 7:50:04 AM Current status: We’re reviewing a recent configuration change which may have unexpectedly resulted in impact. We’re determining our next steps to resolve the impact. This quick update is designed to give the latest information on this issue. Published Time: 6/28/2023 7:17:19 AM Title: Users may be unable to access the Microsoft Teams service User impact: Users may be unable to access the Microsoft Teams service. More info: Users may be unable to load Microsoft Teams via the "teams.microsoft.com" web page and desktop app. Users may see an “Operation failed with unexpected error” message. While we're focused on remediation, users with access to a desktop build that is cached, may not experience the impact. Current status: We’re reviewing application logs to identify the root cause and determine a mitigation plan. Scope of impact: Impact is specific to users who are served through the affected infrastructure and are not using a cached desktop build. Next update by: Wednesday, June 28, 2023, at 2:00 PM UTC Published Time: 6/28/2023 6:43:01 AM Title: Users may be unable to access Microsoft Teams using web browsers User impact: Users may be unable to access Microsoft Teams using web browsers. More info: Specifically, users may be unable to load the "teams.microsoft.com" web page and see the error message "Operation failed with unexpected error." Current status: We're reviewing service monitoring telemetry to determine our next troubleshooting steps. Scope of impact: Impact is specific to any user who is served through the affected infrastructure. Next update by: Wednesday, June 28, 2023, at 2:00 PM UTC
kapilvt 3y ago
https://portal.office.com/servicestatus https://portal.office.com/servicestatus
sidcool 3y ago
For me, the web app was down, but I could join meetings from the native app on Mac. As of making this comment, everything was working for me.
jeisc 3y ago
Isn't this a mission critical app with 10 9s up time?
paxys 3y ago
In related news – worldwide productivity is up
- TheNewsIsHere 3y ago
  It’s not just flippant to say that either. One company I know “officially” uses Teams. There’s an effectively-secret deployment of Mattermost Cloud for the “teams without whom the company cannot exist”.
  - milkytron 3y ago
    I wish my company had an official unofficial chat app other than Teams. Many people will find what other apps people are already on, and then use those apps to avoid using Teams. Some are on Slack, others Discord, some Signal, and we have various other chats going on in those apps because attachments, code snippets, and other functionality is so inconvenient on Teams. Anything official that needs to be shared and recorded for the company or requires widespread notification is through Teams, but then individuals are all using their own apps and management thinks Teams satisfaction is above 90% according to some surveys that no one I've talked to has filled out.
AntiRemote 3y ago
[dead]
kgwxd 3y ago
OT: Firefox just asked me if login.microsoftonline.com should be allowed to use it's cookies on teams.microsoft.com. I've never seen a prompt like that before. I like it. Is it a new feature?
dazsnow 3y ago
To be fair, Teams being down completely is only going to make it slightly more painful to try and use...
ghusto 3y ago
Good?

Right now it's just "Operation failed with unexpected error." and emails with invitations seem to be broken (either not sent or miss some important parts).

wkat4242 3y ago
MS is so bad with error messages these days. "Oops something went wrong" and a "funny" picture of a dropped ice cream cone. Just tell me what is actually happening.
- placesalt 3y ago
  I find those cutesy error messages just make a bad situation worse. Error descriptions are probably too much to ask these days - I would bet they'd be perceived as intimidating by the UX group, given that the same group seems to prefer a level of discourse appropriate for grade-school classrooms. A error code would be wonderful, though, since it would be a nice unique search term. It could be put in small greyed-out text in a bottom corner, too, to make everyone happy.
- tialaramex 3y ago
  One thing that keeps surprising me, even though it shouldn't by now, is how reluctant people are to learn from experience. Rust's community got huge benefits out of work to improve the error messages from its compiler and tooling, but we didn't see a lot of real effort to mimic that even in other programming languages, let alone the wider tool ecosystem. A few people, here and there, put in some effort, but nothing at scale. For Rust this work was imperative because their slogan is "A language empowering everyone to build reliable and efficient software" not "A language with terrible error messages that only nerds can handle" so I'm not surprised other people weren't doing this before Rust showed how much difference it makes, but I was surprised they didn't learn from that.
drcongo 3y ago
"Operation failed with unexpected error" is a fantastic military mission codename.
- tialaramex 3y ago
  I wonder if - when the staffer wrote up a proposed mission and named it "Failed with unexpected error" as the placeholder codename - that would make politicians reconsider or they'd just rename it "Triumphant Awesomeness" or whatever instad of "Failed with unexpected error" and carry on anyway.

pferde 3y ago

I was wondering whether they finally cut off their abandoned-but-still-working Linux client, but no, it is legitimately all down. I hope it burns with fiery hot flames.

tibbydudeza 3y ago
Lotus Notes all over again - worst piece of software on my computer. It is something that was dragged out of a hackathon and succeeded thanks to Covid.
- wkat4242 3y ago
  Well lotus notes would already completely crash if someone would send me the wrong animated gif on sametime. Dragging all my unfinished emails down with it too. Teams is not quite as bad in terms of stability. The UX and performance are terrible though.
  - hdjjhhvvhga 3y ago
    > Teams is not quite as bad in terms of stability. Yet.
    - derwiki 3y ago
      A way to go yet. Lotus Notes/Sametime in 2008 is still the worst software I’ve ever used.
gymbeaux 3y ago
Man where do you get the Linux client? They pulled the download from their website. The PWA is ass.
- pferde 3y ago
  I have installed it while they still maintained an APT repository (which is now also empty). I have some older versions of the .deb files stashed away locally, from the time when teams still ran inside a docker container, but I would like to get a .deb file of the last released version. :-/

HelloMcFly 3y ago

My Teams client is working at my employer BUT I'm having major issues updating data in a Teams-linked SharePoint list.

4ggr0 3y ago

everything works fine for me. located in central europe, maybe that's the difference? I can load old chats, message colleagues etc. i guess "just" the MS Teams website has an issue?

a1vd 3y ago
it seems that as long as you are logged in (in a desktop client / app on phone), it works. But as soon as you need to authenticate ( client / webbrowser / etc) , it fails.
- 4ggr0 3y ago
  oh, that's good to know, thanks. Then I will be careful not to log-out by accident.

goalieca 3y ago

Yesterday it was crashing for me. Teams quality is still terrible.

alams 3y ago

It looks like the issue is region specific. While I was getting ""Operation failed with unexpected error" when trying to Join a meeting via invite, my counterparts in Europe were able to perform authentication and join meetings without any issues.

pferde 3y ago
I am in central europe, and it doesn't work at all, so perhaps it's just pure luck (or pure bad luck?) when it works for you.
- ju-st 3y ago
  Germany: Joining a meeting with invite URL worked for some colleagues, others could only join after the the group chat called them directly.
  - TheNewsIsHere 3y ago
    US East. I’m not joking when I say that’s the result about half the time even with no noted service issues.

isoprophlex 3y ago

... and nothing of value was lost

drcongo 3y ago

The real shock is that anyone noticed.

hattar 3y ago
It may be a poorly written piece of software, but unfortunately it gets used quite a bit. https://www.statista.com/statistics/1033742/worldwide-microsoft-teams-daily-and-monthly-users/ https://www.statista.com/statistics/1033742/worldwide-micros...

sivakon 3y ago

two year anniversary of this https://news.ycombinator.com/item?id=27641010 https://news.ycombinator.com/item?id=27641010 are there any new updates on this rewrite?

yanellena 3y ago
They are previewing a new version at the moment, it's quite a bit quicker and can switch between organisations very quickly too which was always a pain in the old version.
- pferde 3y ago
  Indeed, see https://techcommunity.microsoft.com/t5/microsoft-teams-blog/introducing-the-new-microsoft-teams-now-in-preview/ba-p/3774406 https://techcommunity.microsoft.com/t5/microsoft-teams-blog/..., an article from March this year.

ajkjk 3y ago

Should be "MS Teams Is Down" eh?

aquaticsunset 3y ago
I'm gonna guess the OP is British
dang 3y ago
It are now.
- throw_a_grenade 3y ago
  OK, whatever. Re: sibling comment: I'm European, not native English speaker.
  - solardev 3y ago
    That's okay, even native English speakers don't speak native English. Nobody knows how this language works lol
  - dang 3y ago
    I didn't mean to make fun of you in any way! and am sorry if my comment came across that way. I often respond to title change requests with dumb title jokes as a way of making them less tedious. HN is lucky to have so many non-native English speakers and they/you are all welcome here. We don't let HN users criticize others for their English - especially since most of the rest of us have no second language at all.
- BulgarianIdiot 3y ago
  You win btw.

bombcar 3y ago

Share: Incident: TM612617, impacted service: Microsoft Teams, impacted feature: TeamsComponents, current status is: Service degradation Published Time: 6/28/2023 7:50:04 AM Current status: We’re reviewing a recent configuration change which may have unexpectedly resulted in impact. We’re determining our next steps to resolve the impact. This quick update is designed to give the latest information on this issue. Published Time: 6/28/2023 7:17:19 AM Title: Users may be unable to access the Microsoft Teams service User impact: Users may be unable to access the Microsoft Teams service. More info: Users may be unable to load Microsoft Teams via the "teams.microsoft.com" web page and desktop app. Users may see an “Operation failed with unexpected error” message. While we're focused on remediation, users with access to a desktop build that is cached, may not experience the impact. Current status: We’re reviewing application logs to identify the root cause and determine a mitigation plan. Scope of impact: Impact is specific to users who are served through the affected infrastructure and are not using a cached desktop build. Next update by: Wednesday, June 28, 2023, at 2:00 PM UTC Published Time: 6/28/2023 6:43:01 AM Title: Users may be unable to access Microsoft Teams using web browsers User impact: Users may be unable to access Microsoft Teams using web browsers. More info: Specifically, users may be unable to load the "teams.microsoft.com" web page and see the error message "Operation failed with unexpected error." Current status: We're reviewing service monitoring telemetry to determine our next troubleshooting steps. Scope of impact: Impact is specific to any user who is served through the affected infrastructure. Next update by: Wednesday, June 28, 2023, at 2:00 PM UTC

kapilvt 3y ago

https://portal.office.com/servicestatus https://portal.office.com/servicestatus

sidcool 3y ago

For me, the web app was down, but I could join meetings from the native app on Mac. As of making this comment, everything was working for me.

jeisc 3y ago

Isn't this a mission critical app with 10 9s up time?

paxys 3y ago

In related news – worldwide productivity is up

TheNewsIsHere 3y ago
It’s not just flippant to say that either. One company I know “officially” uses Teams. There’s an effectively-secret deployment of Mattermost Cloud for the “teams without whom the company cannot exist”.
- milkytron 3y ago
  I wish my company had an official unofficial chat app other than Teams. Many people will find what other apps people are already on, and then use those apps to avoid using Teams. Some are on Slack, others Discord, some Signal, and we have various other chats going on in those apps because attachments, code snippets, and other functionality is so inconvenient on Teams. Anything official that needs to be shared and recorded for the company or requires widespread notification is through Teams, but then individuals are all using their own apps and management thinks Teams satisfaction is above 90% according to some surveys that no one I've talked to has filled out.

AntiRemote 3y ago

[dead]

kgwxd 3y ago

OT: Firefox just asked me if login.microsoftonline.com should be allowed to use it's cookies on teams.microsoft.com. I've never seen a prompt like that before. I like it. Is it a new feature?

dazsnow 3y ago

To be fair, Teams being down completely is only going to make it slightly more painful to try and use...

ghusto 3y ago

Good?