I’d disagree. All ticketing systems suck. The pretty ones are only pretty when they are simple one function affairs. ServiceNow sucks less than their competito

I’d disagree. All ticketing systems suck. The pretty ones are only pretty when they are simple one function affairs. ServiceNow sucks less than their competitors and dominates the market as a result. If you think it’s bad, Remedy or whatever the HP product was called was exponentially worse.