Remote work and collaboration requires a very different skillset in order to be effective. So if a company clearly wants to do that (both leadership and staff t

Remote work and collaboration requires a very different skillset in order to be effective. So if a company clearly wants to do that (both leadership and staff trying to make things work), it is probably time to bring in a consultant — maybe someone with an anthropology or sociology background that can look at how everyone interacts together with the technology, and can suggest gradual changes there. An example: in some companies, the receptionist knows who has entered and exited the building, and can sometimes become the defacto person that can help people find each other. Someone whose effectiveness depends upon this informal role of the receptionist will find that they can’t work like this anymore when the company goes remote.