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I get so many support requests of "I clicked on a link and then I was logged-out". They weren't logged-out, they just didn't notice that the link was opened in
by mgbmtl 3y ago
I get so many support requests of "I clicked on a link and then I was logged-out".
They weren't logged-out, they just didn't notice that the link was opened in the wrong browser. Doesn't help that most browsers kind of all look the same.
- dizhn 3y agoThank God for remote desktop access software. My dad's story of the issue is always 100 percent useless. :)
- aqfamnzc 3y agoHonestly, for a non-techie I think the "I was logged out" is totally reasonable. I'd bet that a majority of Internet users aren't going to recognize that the UI has changed, especially when they're focused on getting some other task done.