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I think you can monitor things "as a developer" and you can, and should... but let's face it, nobody is really watching that stuff. Better to tell the marketin
by dbg31415 3y ago
I think you can monitor things "as a developer" and you can, and should... but let's face it, nobody is really watching that stuff.
Better to tell the marketing teams to set up their own monitors and metrics.
It could be Google Analytics, it could be UptimeRobot. Or whatever they want to use.
Good for them to set monitors of every page that gets more than 1% traffic.
Good to monitor for the HTTP Response Code (especially if there's a WAF involved), simple content check (like the page title, to make sure something didn't get redirected), "too many hops test" for more than 2 hops to get to a destination, page load speed, and of course uptime. Most tools also will alert you if your SSL Cert or Domain is about to expire. Kinda useful. Good to monitor on every major vanity URL redirect as well... so like mysite.com/some-promo.
Setting this stuff up is SO EASY... but few people do it correctly / consistently -- so it's good to ask them to check once a month if they have all the monitors they need. Just grab the GA data and set a monitor on any page URL that gets more than 1% traffic... easy to just drop the data from GA into a CSV and import it into UptimeRobot. 2 minutes a month and you have amazing monitoring. Really important for monitoring to be run from a 3rd party location -- not from the same server, or behind the same firewall as your corporate network, but run from a location similar to what your real users are seeing.
From the dev side... having good logs so you can diagnose issues. But Let's face it, nobody has time to monitor and respond to things unless it's been escalated. So just let the marketing team / ecommerce team escalate the things they care about, and just make sure you've got enough logs and ways to diagnose the issues they report.