Very informative and well informed article, like all articles by Ron Amadeo. >This plastic layer is critical to the OLED's survival, but it doesn't stretch to

Very informative and well informed article, like all articles by Ron Amadeo. >This plastic layer is critical to the OLED's survival, but it doesn't stretch to the edges. Every company that builds these screens leaves a margin around the perimeter of the display where there is no plastic layer, just a raw, exposed OLED panel peeking out into the world. We would normally expect a foldable to break along the crease, where the screen sees the most stress. But mine died due to this exposed OLED gap. ... >The scary part for Google customers is that a broken Pixel Fold means dealing with the company's notoriously unhelpful support team. Horror stories are a regular occurrence on the /r/GooglePixel subreddit, where users have called Google Support "hilariously incompetent" and a "nightmare" to deal with, begging the company to improve. It's one thing to ship normal glass smartphones, but these fragile foldables will put more stress on Google's support network