7 ms·

> Same goes for Windows Phone 7, it is failing because people don't like it. Really? How do you know this? Have you gone door to door asking people? You could

> Same goes for Windows Phone 7, it is failing because people don't like it. Really? How do you know this? Have you gone door to door asking people? You couldn't be wronger. In fact, it is ahead of Android. http://www.zdnet.com/blog/hardware/wp7-ahead-of-android-and-right-behind-ios-in-customer-satisfaction-survey/13728 http://www.zdnet.com/blog/hardware/wp7-ahead-of-android-and-... http://news.softpedia.com/news/Windows-Phone-Leads-in-Customer-Satisfaction-Survey-243018.shtml http://news.softpedia.com/news/Windows-Phone-Leads-in-Custom... Windows phones have some of the best ratings on carrier websites and Amazon. There is indeed a Microsoft stigma, and MS is failing at shaking it. When have you seen a commercial for the HTC Titan on TV? It's all iPhones and Android out there except for an inkling of ads for the Nokia 710 (which IS selling well btw, and is the third best selling device on their network). It is also failing because of carrier stores and salesmen, who seem to be steering people away from Windows Phones to Android LTE devices. http://www.pcmag.com/article2/0,2817,2386538,00.asp http://www.pcmag.com/article2/0,2817,2386538,00.asp

pilgrim689 15y ago
"It is also failing because of carrier stores and salesmen, who seem to be steering people away from Windows Phones to Android LTE devices." There's truth to that. When I asked what Windows Phones the store had, the sales clerk gave me a surprised look and asked "Are you sure you want that?".
- freehunter 15y ago
  When I bought a Windows Phone, the salesman tried very hard to steer me away. I asked about the Samsung Focus, and he showed me the Samsung Galaxy S instead. In the end I had to just say "is there someone else I can talk to who won't let me walk out the door right now?"
oakgrove 15y ago
> Really? How do you know this? Have you gone door to door asking people? Oh oh...an argument I don't agree with. Let me look into the know-nothing bag of rhetorical trick and trot out the old [citation needed]. It's an oldy but still delivers!
ebbv 15y ago
Customer satisfaction only means that people who BOUGHT one like it. It says nothing about whether all the people who DIDN'T buy one like it. What does say something to that? The sales numbers. Those sales goons also steer people toward Android and away from iPhones as well -- for a simple reason that the carrier tells them to because the carrier makes more profit on Android phones -- but yet iPhones continue to sell extremely well. Accept reality; most people don't like Windows Phone 7.
- recoiledsnake 15y ago
  >Accept reality; most people don't like Windows Phone 7. Most people don't even know about Windows Phones, and many of those that do are already wedded to iOS/Android phone contracts/ecosystem. I would hope for you to back up such statements with some substance. By your logic, most people don't like OS X as well.
huggyface 15y ago
You couldn't be wronger. In fact, it is ahead of Android. People don't like == miserable sales numbers. The narrative for Windows Phone 7 is so bad that naturally the only people who buy it are generally going to automatically like the platform -- they had some ulterior motive, generally, for selecting it. Windows Phone is evolving quickly and is turning credible, but that satisfaction survey is complete discardable nonsense. Windows phones have some of the best ratings on carrier websites and Amazon. Fringe things generally do. That isn't an insult to it, it's simply truth. It is also failing because of carrier stores and salesmen, who seem to be steering people away from Windows Phones to Android LTE devices. Maybe because they think the Android devices are better? For much of Android's life salespeople have rightly steered users to the iPhone. A "held down" conspiracy doesn't follow.
- freehunter 15y ago
  How can you not like something if you've never used it? Android and iOS are the safe bet, but might not be the best fit for every use case. You'll never know with a closed mind and preconceived notions.
rsynnott 15y ago
> There is indeed a Microsoft stigma, and MS is failing at shaking it. When have you seen a commercial for the HTC Titan on TV? It's all iPhones and Android out there except for an inkling of ads for the Nokia 710 Microsoft's initial marketing spend on WP7 was vast; nearly 500m in three months (for comparison, that's about 100m less than Apple's _entire_ annual marketing spend). It didn't appear to do much good.

pilgrim689 15y ago

"It is also failing because of carrier stores and salesmen, who seem to be steering people away from Windows Phones to Android LTE devices." There's truth to that. When I asked what Windows Phones the store had, the sales clerk gave me a surprised look and asked "Are you sure you want that?".

freehunter 15y ago
When I bought a Windows Phone, the salesman tried very hard to steer me away. I asked about the Samsung Focus, and he showed me the Samsung Galaxy S instead. In the end I had to just say "is there someone else I can talk to who won't let me walk out the door right now?"

oakgrove 15y ago

> Really? How do you know this? Have you gone door to door asking people? Oh oh...an argument I don't agree with. Let me look into the know-nothing bag of rhetorical trick and trot out the old [citation needed]. It's an oldy but still delivers!

ebbv 15y ago

Customer satisfaction only means that people who BOUGHT one like it. It says nothing about whether all the people who DIDN'T buy one like it. What does say something to that? The sales numbers. Those sales goons also steer people toward Android and away from iPhones as well -- for a simple reason that the carrier tells them to because the carrier makes more profit on Android phones -- but yet iPhones continue to sell extremely well. Accept reality; most people don't like Windows Phone 7.

recoiledsnake 15y ago
>Accept reality; most people don't like Windows Phone 7. Most people don't even know about Windows Phones, and many of those that do are already wedded to iOS/Android phone contracts/ecosystem. I would hope for you to back up such statements with some substance. By your logic, most people don't like OS X as well.

huggyface 15y ago

You couldn't be wronger. In fact, it is ahead of Android. People don't like == miserable sales numbers. The narrative for Windows Phone 7 is so bad that naturally the only people who buy it are generally going to automatically like the platform -- they had some ulterior motive, generally, for selecting it. Windows Phone is evolving quickly and is turning credible, but that satisfaction survey is complete discardable nonsense. Windows phones have some of the best ratings on carrier websites and Amazon. Fringe things generally do. That isn't an insult to it, it's simply truth. It is also failing because of carrier stores and salesmen, who seem to be steering people away from Windows Phones to Android LTE devices. Maybe because they think the Android devices are better? For much of Android's life salespeople have rightly steered users to the iPhone. A "held down" conspiracy doesn't follow.

freehunter 15y ago
How can you not like something if you've never used it? Android and iOS are the safe bet, but might not be the best fit for every use case. You'll never know with a closed mind and preconceived notions.

rsynnott 15y ago

> There is indeed a Microsoft stigma, and MS is failing at shaking it. When have you seen a commercial for the HTC Titan on TV? It's all iPhones and Android out there except for an inkling of ads for the Nokia 710 Microsoft's initial marketing spend on WP7 was vast; nearly 500m in three months (for comparison, that's about 100m less than Apple's _entire_ annual marketing spend). It didn't appear to do much good.