Obviously. And besides, if they couldn’t differentiate between “on” and “off”, they’re obviously not qualified to control the circuit breakers in the first plac

Obviously. And besides, if they couldn’t differentiate between “on” and “off”, they’re obviously not qualified to control the circuit breakers in the first place. But I think they’re trying to make it sound like it was an honest mistake, rather than carelessness / bad intent, which I assume matters from a legal point of view.