3 ms·
You find what's valid underneath the idea, and then you build on that together with the person. You listen empathetically to the idea, using "yes and", and prob
by softwaredoug 3y ago
You find what's valid underneath the idea, and then you build on that together with the person. You listen empathetically to the idea, using "yes and", and probe with compassion to find the problem, never invalidating the idea itself.
If someone has a "bad idea" it's often not the idea that's important, its the underlying problem or motivation. The idea can be one way of having a conversation about the problem, and explore, with curiosity about lots of ideas. Then you can share the pros/cons together, and co-create a good solution.
This doesn't always work, but it helps build a relationship, instead of coming across as a jerk to the person.
- softwaredoug 3y agoAlso worth pointing out, a lot of seemingly "bad ideas", are just because you-the person who decided the idea was "bad"- don't have all the information and context, and your job is to expand your context to include theirs before making any judgments.