After 25 minutes on hold with RS, I spoke to an agent. She was (understandably) a bit flustered, so this might not be correct, but what I gathered was: * S

After 25 minutes on hold with RS, I spoke to an agent. She was (understandably) a bit flustered, so this might not be correct, but what I gathered was: * She couldn't take an order * They weren't going to be able to take an order today * What I should be doing is "registering an interest" online when the website comes back up * Noone had ordered anything today, although a few had managed to register an interest before the website melted