If your PM doesn't use your product enough to know every single bug then they don't understand or feel your customer/user pain. Ideally when they experience a b

If your PM doesn't use your product enough to know every single bug then they don't understand or feel your customer/user pain. Ideally when they experience a bug there is already a ticket created that they can simply prioritize. I have a deal with my QA team: On every new build once they've gone through it, they pay me $10 per bug with no ticket. If I don't find any undocumented bugs then I buy lunch.